Product Privacy Policy

This policy covers what Clyde Intelligence, LLC ("Clyde", "we", or "us") collects when you use the Clyde app at app.clyde.si, including through the AI apps you connect to it, and what we do with it. Our Privacy Policy covers our website, and its sections on your rights, where your information is processed, changes to the policy, and how to reach us apply to the app too.

What we collect

• Your account. Your email address, your passkeys if you add them, and the AI apps you've connected and the access you gave each one.
• Financial data from your sync service. We don't connect to your bank, and we have no access to your bank accounts. You connect your bank to a third-party sync service you choose, then connect that service to Clyde. The service sends us your accounts, balances, and transactions, including the bank's own text for each one. That connection is read-only: we can only receive what the service sends, and we can't move money or change anything at your bank. We never see your bank login. We keep the data as we received it, so your records can always be checked against the source, and we store the access key for your sync service encrypted.
• What you add. Accounts, transactions, files you import, categories, splits, notes, rules, and businesses, along with each business's details, like its EIN. We don't accept Social Security numbers.
• Your edits. A log of every change to your ledger: what changed, who or which AI app made it, and why.
• Request logs. Records of the requests your AI apps make to Clyde, like which tools they call, when, and whether they worked, plus technical details like IP address and device type.

AI apps you connect

You choose which AI apps to connect, and each one reads, and if you allow it, edits your ledger on your behalf. What an AI app sees and does with your data, including what you type into it and what it reads from Clyde, is handled by that app's provider under its own privacy policy, not this one. You can see and revoke your connected AI apps at any time.

How we use it

• To run Clyde: bring in data from your sync service, keep your ledger, and answer your AI apps' requests.
• To sign you in and keep your account secure.
• To fix problems and prevent abuse.
• To email you about your account, like sign in codes and problems with your sync service connection.
• To send news and updates about Clyde by email, only if you sign up for them when you create your account. Our Privacy Policy covers that email and how to unsubscribe.

We use your financial data only to provide Clyde to you. We don't sell it, we don't use it for advertising, and we don't run our own AI over it.

Who we share it with

• Service providers that host and run Clyde, who work on our behalf and are reviewed for their security practices before they receive any data.
• The sync service you connect, only as needed to receive your data from it. It handles your bank data under its own privacy policy.
• The AI apps you connect, when they read your data on your behalf.
• Courts, regulators, or police, when the law requires it or to protect anyone's rights or safety.
• A company that buys or merges with Clyde, which would take on this policy.

How long we keep it

• Your ledger, the data your sync service sent, and your account details: as long as you have an account.
• Your sync service's access key: until you disconnect that service or delete your account.
• AI app connections: until you revoke them or delete your account.
• Request logs: no more than 30 days.
• Backups: 90 days.

Deleting your data

You can delete transactions and accounts, and disconnect your sync service, at any time. Disconnecting it deletes its stored access key. To delete your whole account, contact support at support@clyde.si. We'll do it within 30 days, removing all of your data from our live systems and revoking every AI app's access. If you unsubscribed from our news email, we keep your email address on our do-not-email list so we don't send you marketing unless you sign up again. Copies in our backups are deleted automatically within 90 days after that, and we never use them to bring back deleted data. If the law requires us to keep specific records longer, we keep only those, and only as long as required.

Your rights

You can read all of your data and correct your ledger through your AI app at any time. To use any of the rights our Privacy Policy describes, contact support.

Security

Each person's ledger is kept in its own database, all data is encrypted in transit and at rest, your sync service's access key gets an extra layer of encryption, and sign in uses emailed codes or passkeys instead of passwords. No service can be perfectly secure, but if a breach affects your information, we'll tell you without undue delay.

Age

Clyde is only for people 18 and older, and we don't knowingly collect information from anyone younger. If you think someone under 18 has an account, contact support and we'll delete it.

Changes

If we change how we use your data in a way that matters, we'll email you before the change takes effect.